Privacy Policy
for Public Efficiency Partners Ltd
Public Efficiency Partners (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last updated: 19/10/2025What Information Do We Collect?
We may collect the following information when you interact with us:
Name, job title, and organisation details
Email address and telephone number
Business address and contact preferences
Information you provide through website forms, email, or phone communication
Technical data such as IP address, browser type, and website usage statistics
How Do We Collect Information?
We collect data in several ways:
Directly from you: When you contact us via our website, email, or phone
Automatically: Through cookies and analytics tools that track website usage
From third parties: Where you have given consent for your information to be shared with us
All data is collected lawfully and used solely for the purposes outlined in this policy.
How We Use Your Information
We use your data to:
Respond to your enquiries and provide requested services
Manage client relationships and communications
Send relevant updates, insights, or marketing materials (if consent is given)
Improve our website, services, and operational efficiency
Comply with legal, regulatory, and contractual obligations
We will never sell or rent your personal information to third parties.
Making a complaint
Legal Basis for Processing
We process personal data under the following lawful bases:
Consent – when you have agreed to receive marketing or communication
Contract – when processing is necessary to fulfil an agreement with you
Legal obligation – when required to comply with UK law
Legitimate interests – for business purposes that do not override your rights
Confidentiality and Data Sharing
Your personal data is stored securely and shared only with trusted service providers who support our operations, such as IT, hosting, and analytics partners. All partners are bound by data protection agreements to ensure confidentiality and compliance.
We are not responsible for the privacy practices of external websites linked from our site.
How Long We Retain Your Data
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law. For example:
Enquiry and communication data: up to 12 months
Contract-related data: up to 7 years (for audit and legal purposes)
Marketing data: until consent is withdrawn
You may request deletion of your data at any time (see below).
Your Data Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of inaccurate data
Withdraw consent for processing or marketing
Restrict or object to data processing in certain cases
Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@publicefficiencypartners.com.
Cookies and Analytics
We use cookies to enhance your browsing experience and monitor website performance. You can control or disable cookies via your browser settings. For more information, please see our Cookie Policy.
Making a Complaint
If you are not satisfied with how your data is handled, please contact us at info@publicefficiencypartners.com. We aim to respond within 15 working days.
If you remain dissatisfied, you may also contact the Information Commissioner’s Office (ICO):
www.ico.org.uk
Contact Us
Public Efficiency Partners
Email: info@publicefficiencypartners.com
Website: https://www.publicefficiencypartners.com